Support and assistance
Clear support routes for account access, onboarding, payments, SIPs, redemptions, and platform questions.
Phone and email contact for every category below are available to anyone — no sign-in required. For faster resolution, include your registered mobile number, order ID where relevant, and a screenshot if the issue is visible on screen.
Talk to an advisor about fund selection, portfolio strategy, or building a new investment plan.
Login access, KYC, bank details, nominee updates, and payment or redemption status.
App errors, pages not loading, or portfolio and NAV data not syncing correctly.
Formal escalation for an unresolved issue, payment dispute, or service grievance.
Grievance officer: Karan Deshmukh, Compliance & Grievance Officer
Product questions, feedback, or anything that doesn't fit the categories above.
This form submits a written request — it does not book an appointment. To schedule a call with an advisor, use Book a Planning Call under Investment Consultation above.
By submitting you agree to our Privacy Policy. We'll respond to your email and also send an email confirmation with your reference number.
Before you submit
A screenshot can speed up resolution where a visible issue is involved.
For refund-related questions, include the order ID from your dashboard.
For KYC issues, confirm that PAN and Aadhaar details are correctly linked and updated.
Every request and complaint receives a reference number and an email confirmation — quote the reference number in any follow-up.
Knowledge base
Quick answers to the questions we hear most.
Go to Get Started and click "Complete KYC". You'll need your PAN card, Aadhaar (for OTP verification), and bank account details. The entire process takes about 5 minutes and is fully digital - no documents to upload physically.
Ramaniya help and support information is provided for educational and operational clarity. It explains platform processes, timelines, and account workflows, and does not provide investment recommendations, legal advice, or personalized financial guidance.
